Our story

A local team that treats homes like homes.

Northern Property Management is a boutique manager based in Kitchener-Waterloo, looking after residential rentals across southwestern Ontario since 2011.

A warm, well-kept Ontario home at dusk, the kind Northern looks after
How we started

Built to be the manager we wished we had.

Northern began in 2011 with one small building and a simple frustration. The big management companies treated owners like account numbers and residents like tickets in a queue.

We thought a rental could be run better by people who actually live down the road. So we kept the portfolio regional, hired locally, and built the kind of reporting we would want as owners ourselves.

Twelve years on, we look after thousands of homes across the region, and we still answer the phone the same way.

What we stand for

Four things we will not compromise on.

Local first

We only manage where we can show up in person, the same day.

Straight talk

Clear answers and clear statements, with none of the jargon.

Care for the home

We look after every building as if the deed had our name on it.

People over portals

Good software helps, but a real person always answers.

0
Years looking after Ontario homes
0+
Doors under management
0
People on the Northern team
0
Cities across the region
The people

Faces behind the phone.

A small, senior team you will actually get to know.

Erin MacLeodErin MacLeodFounder and Principal

Started Northern in 2011 and still reviews every new building.

Marc TremblayMarc TremblayDirector of Operations

Keeps every property and trade running on time.

Sofia NguyenSofia NguyenHead of Leasing

Leads showings, screening and the search for great residents.

James OkoroJames OkoroMaintenance Manager

Runs the 24/7 line and the bench of trusted local trades.

Hannah ByrneHannah ByrneResident Experience Lead

The friendly voice most residents reach when they call.

Ravi PatelRavi PatelFinance and Reporting

Owns the monthly statements owners count on.

The Northern goose holding a key
Why a goose

Loyal, and always headed home.

Canada geese mate for life and find their way home across a whole continent. For a company built on looking after the places people come home to, it felt exactly right. The key in her bill is the one we hand you on move-in day.

Come say hello

We would love to hear about your place.

Own a rental, or looking for one? There is a real person here ready to help.